Serving Dallas-Fort Worth Area

Terms & Conditions

1. Introduction

Welcome to Family Cleaning DFW. By using our services and website, you agree to the following terms and conditions. If you do not agree, please refrain from using our services.

2. Service Agreement

  • Our cleaning services are provided based on the scope agreed upon at the time of booking.
  • Prices are subject to change, and additional fees may apply for extra services.
  • We reserve the right to refuse service to any client under reasonable circumstances.

3. SMS Communication

By opting in, you consent to receive SMS messages from Family Cleaning DFW. These messages may include:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Message frequency may vary depending on the type of communication. Example: “You may receive up to 2 SMS messages per week regarding your appointments or account status.”

  • Standard messaging and data rates may apply.
  • To opt out, reply “STOP.”
  • For help, reply “HELP.”

4. Opt-In Method

You may opt-in to receive SMS messages from Family Cleaning DFW in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

5. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

6. Cancellations & Rescheduling

  • Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
  • We reserve the right to reschedule services due to unforeseen circumstances.

7. Liability

  • Family Cleaning DFW is not responsible for any pre-existing damage to property.
  • Clients must secure fragile or valuable items before cleaning services are performed.

8. Modifications

We reserve the right to update these Terms & Conditions at any time. Continued use of our services implies acceptance of any modifications.

7. Contact Us

For any questions about these Terms & Conditions, please contact us at:
Email: contact@familycleaningdfw.com
Phone: 214-716-8007